This Privacy Policy applies to Australian Friendly Society Limited ABN 29 087 648 851 AFSL 247028 and referred to in this Privacy Policy as “AFS”, “the Society”, “us”, “our” or “we”.
Protecting your privacy is important to AFS. The Commonwealth Privacy Act requires us to handle your personal information in accordance with a set of principles, known as the National Privacy Principles (NPPs).
The National Privacy Principles (NPPs) as set out in the Privacy Act 1988 (Cth) apply to AFS.
AFS collects your personal information to provide you with and administer the products you have requested. To do that, we may need to disclose your personal information to organisations such as mailing houses, funeral directors, solicitors, accountants auditors, AIG Life, Sandhurst Trustees or members of the Bendigo and Adelaide Bank Group, that provide services on our behalf, including insurance, administration, investment, customer service, secretarial, accounting and information technology support. If any part of that information is not provided, we may not be able to provide you with these products.
We may also be required to collect information by law, for example under Commonwealth Anti-Money Laundering and Counter-Terrorist Financing law and the Corporation Act.
We collect data on our Website to help us determine where our visitors have come from, the time and date of their visit, who referred them to us, which areas they visit within our Website, which documents have been downloaded and what software they use to access our Website. This information is used to make improvements to our Website. We may use cookies and your computer’s IP address to customise the Website and track your visit. We do not forward or store your IP address. The cookies are deleted from your computer once you leave our Website and no record is kept. The cookies cannot be used to determine the identity of visitors to the Website. If you do not wish to use a cookie you can set your browser so it will not accept them.
Our Website may contain links to other sites, which are not subject to our privacy standards policies and procedures. You will need to review those Websites directly to ascertain their particular privacy policies and practices.
Where information is provided to service provider organisations, appropriate confidentiality provisions apply so that information will only be used by such parties for the Society’s purposes. The Society may be allowed or obliged to disclose information by Law, for example, under Court Orders or Statutory Notices pursuant to Taxation or Social Security Law. Members may (subject to permitted exceptions) have access to their information by contacting the Society at:
Australian Friendly Society
Client Services
PO Box 480
Bendigo VIC 3552
You may be sent the Society’s marketing material from the Society or from the Bendigo and Adelaide Bank Group, or from AIG Life, in addition to general corporate communication. You may elect not to receive marketing material by contacting the Society at the above address.